We Solve IT Challenges While You Expand Your Business

IT Assistance And Support Services

With our industry-leading business IT support services, you can strengthen your organisation's infrastructure. Whether you have an immediate short-term technical project or are searching for a long-term reliable IT partner, IndigoX is available for you.

We Solve IT Challenges While You Expand Your Business

IT Assistance And Support Services

With our industry-leading business IT support services, you can strengthen your organisation's infrastructure. Whether you have an immediate short-term technical project or are searching for a long-term reliable IT partner, IndigoX is available for you.

At IndigoX, we understand how vital IT is to your business. We also understand the stress that IT equipment causes when it fails. This is why we have made it our aim to provide optimal IT solutions and services for your organisation. We assist you by taking over day-to-day IT management of your systems and ensuring that everything runs properly.

Our proactive service methodology helps resolve issues before they cause extensive downtime and ensures more consistent infrastructure performance. Our involvement not only frees up you and your staff to focus on customer satisfaction and business development but also guarantees that your equipment will run more efficiently than ever before.

Reliable, Accessible IT Support Services

Our Technical Support Services are available to you when you need it most via our HelpDesk application, ensuring that you’re always in reach of a professional that can step in and address your pressing IT difficulties.

IndigoX provides IT maintenance services ranging from diagnosing, repairing and upgrading your PC hardware, to moving user data between computers, as well as setting up and maintaining common business applications. This allows your employees to focus on productivity and not on computer errors or technical support issues.

Helpdesk Services Structure

  • IT Remote Helpdesk - involves connecting to users workstations or remote centralised servers in order to fix reported problems. Similar to the real presence of the operator, the user can observe in real time, on his own monitor, the way of solving the notified situation, being able to accumulate knowledge for possible incident recurrence.
  • Telefonic IT Helpdesk - aims to identify the situation and is a first attempt to solve the problem remotely by guiding the user, giving them the information needed to solve the problem. By collaborating with us, you will receive advice and guidance from an entire team, specially trained in this regard.

Increase the value of your business software. Whatever your long-term ambitions are for your company, achieve your objectives successfully by utilising the full potential that technology and software can provide.